Backoffice stage 2: chats (support + concierge, files)
- ChatThread per client/provider and channel; messages get files, internal notes, source (bot/mini app) and delivery errors; reply templates. Migration moves old concierge messages into threads. - Routing: subscribers write to the concierge, others to support; /support and /concierge in the client bot; staff can take, transfer, close and move threads. - Telegram: photos/documents from clients and providers, replies with the channel header, files sent from storage, notifications only to the assignee or the channel's staff, "Reply" into a specific thread. - New admin: /chats with list, conversation, notes, files, templates, client panel; "Message" button on the client card; dashboard counts threads awaiting reply. - Client mini app: in-app chat screen sharing the same conversation. - Old admin keeps working on the same data (notes hidden there). - Tests for routing, notes, assign/close/move, lists, recipients; separate test DB via TEST_DB_NAME; dev:chats-demo script. Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
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@@ -1,5 +1,6 @@
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import '@barev/ui/styles.css';
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import './styles.css';
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import './chats.css';
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import { ApiProvider, ToastProvider } from '@barev/web';
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import { StrictMode } from 'react';
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import { createRoot } from 'react-dom/client';
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