Order card: 'Message provider' and 'Call' buttons, also for a pending offer

Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>

apps/api/src/routers/backoffice/orders.ts

@@ -196,7 +196,7 @@ export const boOrdersRouter = router({
         client: { include: { user: true, subscriptions: { where: { status: 'ACTIVE' } } } },
         history: { orderBy: { createdAt: 'asc' } },
         checklist: { orderBy: { sortOrder: 'asc' } },
-        offers: { orderBy: { createdAt: 'desc' }, include: { provider: { select: { name: true } }, company: { select: { name: true } } } },
+        offers: { orderBy: { createdAt: 'desc' }, include: { provider: { select: { id: true, name: true, phone: true } }, company: { select: { name: true } } } },
         files: { where: { deletedAt: null }, select: { id: true, kind: true, mime: true, createdAt: true } },
         paymentMethod: true,
         rating: true,
@@ -233,7 +233,9 @@ export const boOrdersRouter = router({
       client: { id: o.clientId, name: name(o.client.user), username: o.client.user.username, phone: o.client.user.phone, plan: sub?.plan ?? null },
       provider: o.provider ? { id: o.provider.id, name: o.provider.name, phone: o.provider.phone, username: o.provider.user?.username ?? null } : null,
       company: o.company ? { id: o.company.id, name: o.company.name } : null,
-      pending: pending ? { id: pending.id, name: pending.provider?.name ?? pending.company?.name ?? '', expiresAt: pending.expiresAt, auto: !pending.createdById, company: !pending.providerId } : null,
+      pending: pending
+        ? { id: pending.id, name: pending.provider?.name ?? pending.company?.name ?? '', providerId: pending.provider?.id ?? null, phone: pending.provider?.phone ?? null, expiresAt: pending.expiresAt, auto: !pending.createdById, company: !pending.providerId }
+        : null,
       offers: o.offers.map((x) => ({
         id: x.id,
         name: x.provider?.name ?? x.company?.name ?? '',

apps/backoffice/src/components/kit.tsx

@@ -37,6 +37,7 @@ const PATHS = {
   archive: 'M4 5h16v4H4zM5 9v10h14V9M10 13h4',
   bot: 'M6 9h12v10H6zM12 5v4M9.5 13.5v.01M14.5 13.5v.01M9 17h6M3 13v2M21 13v2',
   warn: 'M12 3l10 18H2zM12 10v5M12 18v.01',
+  phone: 'M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2z',
 } as const;
 export type IconName = keyof typeof PATHS;
 

apps/backoffice/src/i18n.tsx

@@ -433,6 +433,8 @@ const ru = {
   'ord.client': 'Клиент',
   'ord.writeClient': 'Написать клиенту',
   'ord.writeProvider': 'Написать исполнителю',
+  'ord.call': 'Позвонить',
+  'ord.noPhone': 'Телефон исполнителя не указан — добавьте его в профиле',
   'ord.money': 'Деньги',
   'ord.base': 'Без скидки',
   'ord.discount': 'Скидка {pct}%',
@@ -1075,6 +1077,8 @@ const en: Dict = {
   'ord.client': 'Client',
   'ord.writeClient': 'Message the client',
   'ord.writeProvider': 'Message the provider',
+  'ord.call': 'Call',
+  'ord.noPhone': 'No phone number — add it to the profile',
   'ord.money': 'Money',
   'ord.base': 'Before discount',
   'ord.discount': 'Discount {pct}%',
@@ -1714,6 +1718,8 @@ const hy: Dict = {
   'ord.client': 'Հաճախորդ',
   'ord.writeClient': 'Գրել հաճախորդին',
   'ord.writeProvider': 'Գրել կատարողին',
+  'ord.call': 'Զանգահարել',
+  'ord.noPhone': 'Հեռախոսահամարը նշված չէ',
   'ord.money': 'Գումար',
   'ord.base': 'Առանց զեղչի',
   'ord.discount': 'Զեղչ {pct}%',

apps/backoffice/src/orders.css

@@ -352,6 +352,12 @@
 }
 
 /* подбор исполнителя */
+.bo-contact {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 8px;
+  margin-top: 12px;
+}
 .bo-pendingbox {
   display: flex;
   align-items: center;

apps/backoffice/src/pages/OrderCard.tsx

@@ -419,6 +419,7 @@ function ProviderPanel({ order: d, onChanged, canChat }: { order: OrderData; onC
       </div>
 
       {d.provider ? (
+        <>
         <div className="bo-person">
           <Avatar name={d.provider.name} id={d.provider.id} size={40} />
           <a href={`#/providers/${d.provider.id}`} style={{ minWidth: 0, color: 'inherit', textDecoration: 'none' }}>
@@ -427,13 +428,11 @@ function ProviderPanel({ order: d, onChanged, canChat }: { order: OrderData; onC
               {[d.company?.name, d.provider.phone, d.provider.username && `@${d.provider.username}`].filter(Boolean).join(' · ') || '—'}
             </span>
           </a>
-          {canChat && (
-            <button type="button" className="bo-iconbtn" title={t('ord.writeProvider')} aria-label={t('ord.writeProvider')} onClick={() => chat.mutate({ providerId: d.provider!.id })}>
-              <I name="chats" size={20} />
-            </button>
-          )}
         </div>
+        <ContactRow providerId={d.provider.id} phone={d.provider.phone} canChat={canChat} onChat={(id) => chat.mutate({ providerId: id })} busy={chat.isPending} />
+        </>
       ) : d.pending ? (
+        <>
         <div className="bo-pendingbox">
           {d.pending.auto ? <I name="bot" size={20} /> : <I name="send" size={20} />}
           <span className="bo-grow">
@@ -443,6 +442,8 @@ function ProviderPanel({ order: d, onChanged, canChat }: { order: OrderData; onC
             </span>
           </span>
         </div>
+        {d.pending.providerId && <ContactRow providerId={d.pending.providerId} phone={d.pending.phone} canChat={canChat} onChat={(id) => chat.mutate({ providerId: id })} busy={chat.isPending} />}
+        </>
       ) : d.canAssign ? (
         <>
           <div className="bo-assignbar">
@@ -496,6 +497,32 @@ function ProviderPanel({ order: d, onChanged, canChat }: { order: OrderData; onC
   );
 }
 
+/** Связаться с исполнителем: чат в рабочем боте и звонок */
+function ContactRow({ providerId, phone, canChat, onChat, busy }: { providerId: string; phone: string | null; canChat: boolean; onChat: (id: string) => void; busy: boolean }) {
+  const { t } = useT();
+  return (
+    <div className="bo-contact">
+      {canChat && (
+        <button type="button" className="bo-btn bo-btn--sm" onClick={() => onChat(providerId)} disabled={busy}>
+          <I name="chats" size={16} />
+          {t('ord.writeProvider')}
+        </button>
+      )}
+      {phone ? (
+        <a className="bo-btn bo-btn--ghost bo-btn--sm" href={`tel:${phone.replace(/[^\d+]/g, '')}`}>
+          <I name="phone" size={16} />
+          {t('ord.call')}
+        </a>
+      ) : (
+        <span className="bo-btn bo-btn--ghost bo-btn--sm" aria-disabled="true" title={t('ord.noPhone')} style={{ opacity: 0.45, cursor: 'default' }}>
+          <I name="phone" size={16} />
+          {t('ord.call')}
+        </span>
+      )}
+    </div>
+  );
+}
+
 // ───── диалоги ─────
 
 function RescheduleDialog({ order: d, onClose, onDone }: { order: OrderData; onClose: () => void; onDone: () => void }) {