Relocations and requests in the new admin; star rating in the client bot

Orders section gets tabs: Orders / Relocations / Requests (concierge sees the
last two). Relocation list with statuses, plan progress and current step;
relocation card with per-client steps (status, client comment, rename, add,
remove), documents, quiz answers, team note, write/call. Requests: website
cleaning requests and app requests (membership, call back) with notes,
create order, turn on membership. Dashboard links point here instead of the
old admin.

Fix: leads with an unanswered 'already moved?' (NULL) were skipped by
'moved not true' filters — plan sync and linking to the app client.

Client bot: after an order is done, asks for 1-5 stars; low rating asks what
went wrong, the reply is saved as the rating comment and goes to the team chat.

Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>

apps/bot-client/src/index.ts

@@ -12,6 +12,7 @@ import {
   DomainError,
   getClientByTelegramId,
   giveConsent,
+  rateOrder,
   linkWebRequest,
   setClientChannel,
   setLocale,
@@ -40,6 +41,8 @@ const bot = new Bot(token || 'disabled:token');
 
 /** Ожидаем ввод кода агентства от этих чатов */
 const awaitingCode = new Set<number>();
+/** Низкая оценка: следующий текст — комментарий к ней (chatId → заказ и оценка) */
+const awaitingRatingComment = new Map<number, { orderId: string; score: number }>();
 
 async function localeOf(from: Context['from']): Promise<Locale> {
   if (!from) return 'ru';
@@ -193,11 +196,38 @@ bot.on('message:document', async (c) => {
   await toTeam(c, c.message.caption ?? '', { tgFileId: d.file_id, tgBot: 'client', fileName: d.file_name ?? 'file', mime: d.mime_type ?? 'application/octet-stream', size: d.file_size ?? null });
 });
 
+/** Оценка заказа кнопкой со звёздами (сообщение приходит, когда заказ выполнен) */
+bot.callbackQuery(/^rate:(\w+):([1-5])$/, async (c) => {
+  await c.answerCallbackQuery();
+  const client = await getClientByTelegramId(db, BigInt(c.from.id));
+  if (!client) return;
+  const t = createT(client.user.locale as Locale);
+  const score = Number(c.match[2]);
+  try {
+    await rateOrder(ctx, { orderId: c.match[1]!, clientId: client.id, score });
+  } catch (e) {
+    if (e instanceof DomainError) return void (await c.reply(t(`errors.${e.code}`)));
+    throw e;
+  }
+  await c.editMessageText(t('bot.client.rated', { stars: '★'.repeat(score) + '☆'.repeat(5 - score) }));
+  if (score <= 3) {
+    awaitingRatingComment.set(c.chat!.id, { orderId: c.match[1]!, score });
+    await c.reply(t('bot.client.ratedLow'));
+  }
+});
+
 /** ONB-6: ручной ввод кода агентства; любой другой текст — в чат команды */
 bot.on('message:text', async (c) => {
   const locale = await localeOf(c.from);
   const t = createT(locale);
   const client = await getClientByTelegramId(db, BigInt(c.from.id));
+  // комментарий к низкой оценке: сохраняем в оценку и передаём команде в чат
+  const pending = awaitingRatingComment.get(c.chat.id);
+  if (pending && client) {
+    awaitingRatingComment.delete(c.chat.id);
+    await rateOrder(ctx, { orderId: pending.orderId, clientId: client.id, score: pending.score, comment: c.message.text.slice(0, 1000) }).catch(() => undefined);
+    return toTeam(c, c.message.text);
+  }
   if (!awaitingCode.has(c.chat.id)) return toTeam(c, c.message.text);
   if (!client) return;
   try {