Backoffice stage 3: orders and providers, auto-assignment
- Auto-assignment: a new order is offered to the best free provider (same ranking as
the dispatcher hint); a decline or timeout passes it to the next one; nobody is
offered the same order twice; after N tries it waits for a dispatcher and the team
is notified once. The worker retries waiting orders every minute. Settings
assign.auto / assign.maxAutoOffers (toggle on the Orders page, checkbox in old admin).
- Orders: list by day with groups (need a provider, offered, assigned, in progress,
done, cancelled), periods and search; order card with progress, provider or ranked
candidates ("offer" / "pick automatically"), details, checklist and photos,
history in plain words, client, money (superadmin), payment, status change,
reschedule (slots or custom time), cancel with fee.
- New order for a client (from the client card or the Orders page): params form,
address, free slots for 14 days, price with the client's discount.
- Providers: list with rating, orders, declines, low ratings, next order; card with
quality, ratings, upcoming orders, schedule and districts, admission documents,
block/unblock with reason, new bot link, money and payouts (superadmin).
- Payout gets paidAt/note/createdById; Provider gets blockedReason/blockedAt/adminNote
and documents (ProviderDoc).
- Tests for auto-assignment.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
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@@ -55,12 +55,12 @@ export function Dashboard({ me }: { me: Me }) {
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type Att = { unassigned: number; unreadChats: number; webRequests: number; leads: number; appRequests: number; lowRatings: number; expiring: number };
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const ATT: { key: keyof Att; href: string; urgent?: boolean; fill: string; ink: string }[] = [
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{ key: 'unassigned', href: '#/orders', urgent: true, fill: 'var(--bc-accent)', ink: '#fff' },
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{ key: 'unassigned', href: '#/orders?group=new', urgent: true, fill: 'var(--bc-accent)', ink: '#fff' },
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{ key: 'unreadChats', href: '#/chats', urgent: true, fill: 'var(--bc-accent)', ink: '#fff' },
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{ key: 'webRequests', href: `${OLD_ADMIN_URL}#/requests`, fill: 'var(--bc-blue)', ink: 'var(--bc-blue-ink)' },
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{ key: 'leads', href: `${OLD_ADMIN_URL}#/leads`, fill: 'var(--bc-docs)', ink: 'var(--bc-docs-ink)' },
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{ key: 'appRequests', href: `${OLD_ADMIN_URL}#/app-requests`, fill: 'var(--bc-learn)', ink: 'var(--bc-learn-ink)' },
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{ key: 'lowRatings', href: '#/orders', fill: 'var(--bc-pink)', ink: 'var(--bc-plum)' },
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{ key: 'lowRatings', href: '#/providers', fill: 'var(--bc-pink)', ink: 'var(--bc-plum)' },
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{ key: 'expiring', href: '#/clients?expiring=7', fill: 'var(--bc-perks)', ink: 'var(--bc-perks-ink)' },
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];
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