Backoffice stage 3: orders and providers, auto-assignment
- Auto-assignment: a new order is offered to the best free provider (same ranking as
the dispatcher hint); a decline or timeout passes it to the next one; nobody is
offered the same order twice; after N tries it waits for a dispatcher and the team
is notified once. The worker retries waiting orders every minute. Settings
assign.auto / assign.maxAutoOffers (toggle on the Orders page, checkbox in old admin).
- Orders: list by day with groups (need a provider, offered, assigned, in progress,
done, cancelled), periods and search; order card with progress, provider or ranked
candidates ("offer" / "pick automatically"), details, checklist and photos,
history in plain words, client, money (superadmin), payment, status change,
reschedule (slots or custom time), cancel with fee.
- New order for a client (from the client card or the Orders page): params form,
address, free slots for 14 days, price with the client's discount.
- Providers: list with rating, orders, declines, low ratings, next order; card with
quality, ratings, upcoming orders, schedule and districts, admission documents,
block/unblock with reason, new bot link, money and payouts (superadmin).
- Payout gets paidAt/note/createdById; Provider gets blockedReason/blockedAt/adminNote
and documents (ProviderDoc).
- Tests for auto-assignment.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
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@@ -41,6 +41,10 @@ export const settingsSchema = z.object({
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'transfer.premiumPrice': z.number().int().min(0).default(20000),
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/** PRO-5: сколько минут исполнитель может думать над предложением */
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'offer.acceptTimeoutMinutes': z.number().int().min(1).max(1440).default(15),
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/** автораспределение: новый заказ сам предлагается лучшему свободному исполнителю; отказ — следующему */
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'assign.auto': z.boolean().default(true),
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/** сколько исполнителей подряд система пробует сама, дальше заказ ждёт диспетчера */
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'assign.maxAutoOffers': z.number().int().min(1).max(20).default(5),
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/** MSG-1: чат закрывается через N часов после завершения (Этап 2) */
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'chat.closeAfterHours': z.number().int().min(0).default(24),
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/** раздел 6: автоудаление сканов через N дней после завершения */
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