Backoffice stage 3: orders and providers, auto-assignment
- Auto-assignment: a new order is offered to the best free provider (same ranking as
the dispatcher hint); a decline or timeout passes it to the next one; nobody is
offered the same order twice; after N tries it waits for a dispatcher and the team
is notified once. The worker retries waiting orders every minute. Settings
assign.auto / assign.maxAutoOffers (toggle on the Orders page, checkbox in old admin).
- Orders: list by day with groups (need a provider, offered, assigned, in progress,
done, cancelled), periods and search; order card with progress, provider or ranked
candidates ("offer" / "pick automatically"), details, checklist and photos,
history in plain words, client, money (superadmin), payment, status change,
reschedule (slots or custom time), cancel with fee.
- New order for a client (from the client card or the Orders page): params form,
address, free slots for 14 days, price with the client's discount.
- Providers: list with rating, orders, declines, low ratings, next order; card with
quality, ratings, upcoming orders, schedule and districts, admission documents,
block/unblock with reason, new bot link, money and payouts (superadmin).
- Payout gets paidAt/note/createdById; Provider gets blockedReason/blockedAt/adminNote
and documents (ProviderDoc).
- Tests for auto-assignment.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
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-- AlterTable
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ALTER TABLE "Provider" ADD COLUMN "adminNote" TEXT,
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ADD COLUMN "blockedAt" TIMESTAMP(3),
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ADD COLUMN "blockedReason" TEXT;
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-- CreateTable
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CREATE TABLE "ProviderDoc" (
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"id" TEXT NOT NULL,
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"providerId" TEXT NOT NULL,
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"title" TEXT NOT NULL,
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"fileKey" TEXT NOT NULL,
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"fileName" TEXT NOT NULL,
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"mime" TEXT NOT NULL,
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"size" INTEGER NOT NULL,
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"uploadedById" TEXT,
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"createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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CONSTRAINT "ProviderDoc_pkey" PRIMARY KEY ("id")
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);
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-- CreateIndex
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CREATE INDEX "ProviderDoc_providerId_idx" ON "ProviderDoc"("providerId");
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-- AddForeignKey
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ALTER TABLE "ProviderDoc" ADD CONSTRAINT "ProviderDoc_providerId_fkey" FOREIGN KEY ("providerId") REFERENCES "Provider"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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