Backoffice stage 3: orders and providers, auto-assignment

- Auto-assignment: a new order is offered to the best free provider (same ranking as
  the dispatcher hint); a decline or timeout passes it to the next one; nobody is
  offered the same order twice; after N tries it waits for a dispatcher and the team
  is notified once. The worker retries waiting orders every minute. Settings
  assign.auto / assign.maxAutoOffers (toggle on the Orders page, checkbox in old admin).
- Orders: list by day with groups (need a provider, offered, assigned, in progress,
  done, cancelled), periods and search; order card with progress, provider or ranked
  candidates ("offer" / "pick automatically"), details, checklist and photos,
  history in plain words, client, money (superadmin), payment, status change,
  reschedule (slots or custom time), cancel with fee.
- New order for a client (from the client card or the Orders page): params form,
  address, free slots for 14 days, price with the client's discount.
- Providers: list with rating, orders, declines, low ratings, next order; card with
  quality, ratings, upcoming orders, schedule and districts, admission documents,
  block/unblock with reason, new bot link, money and payouts (superadmin).
- Payout gets paidAt/note/createdById; Provider gets blockedReason/blockedAt/adminNote
  and documents (ProviderDoc).
- Tests for auto-assignment.

Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
This commit is contained in:
zabudko-ruandClaude Opus 5.5 committed 2026-10-21 02:25:41 +04:00
1 parent 2772837e29
commit e7de4f5893
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@@ -871,7 +871,8 @@
"file": "file",
"chatAssigned": "{{by}} passed you a conversation: {{name}}",
"order": "Order #{{number}}",
"noOrder": "No current order"
"noOrder": "No current order",
"autoFailed": "No free provider found for order #{{number}} — please assign manually."
},
"partner": {
"valid": "{{name}} — {{level}}, card is valid",
@@ -1269,7 +1270,9 @@
"residence_escortFrom": "Residence permit: support from, AMD",
"residence_stateFee": "Residence permit: state fee (1 year), AMD",
"transfer_standardPrice": "Transfer “Standard”, AMD",
"transfer_premiumPrice": "Transfer “Premium”, AMD"
"transfer_premiumPrice": "Transfer “Premium”, AMD",
"assign_auto": "Assign orders automatically",
"assign_maxAutoOffers": "How many providers to try automatically"
},
"presets": {
"add": "Add preset",