Orders section gets tabs: Orders / Relocations / Requests (concierge sees the
last two). Relocation list with statuses, plan progress and current step;
relocation card with per-client steps (status, client comment, rename, add,
remove), documents, quiz answers, team note, write/call. Requests: website
cleaning requests and app requests (membership, call back) with notes,
create order, turn on membership. Dashboard links point here instead of the
old admin.
Fix: leads with an unanswered 'already moved?' (NULL) were skipped by
'moved not true' filters — plan sync and linking to the app client.
Client bot: after an order is done, asks for 1-5 stars; low rating asks what
went wrong, the reply is saved as the rating comment and goes to the team chat.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
- Products: services with full setup — content (name, description, extras names
in 5 languages via text overrides), price tiers and extras, booking window,
late-cancel fee, on/off, checklist; category discounts by membership level;
membership plan prices; promo codes; relocation steps and documents.
- Text overrides: TextOverride table on top of the i18n files; API, bots and the
worker reload them every minute, mini apps fetch public.texts at start.
- Promo codes applied to orders (admin new-order form and client API): not
stacked with membership discount — the larger wins; once per client; validity,
limit and categories.
- Broadcasts to the client bot by any client filter, per-language texts with
Russian fallback, test to yourself, ~25 msg/s, per-recipient status, resume after
worker restart, history with progress and stop.
- Activity log (who/when/what, filters, details) and Settings page with all
owner settings grouped, plus payment methods.
- Tests for promo codes and text overrides.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
- ChatThread per client/provider and channel; messages get files, internal notes,
source (bot/mini app) and delivery errors; reply templates. Migration moves old
concierge messages into threads.
- Routing: subscribers write to the concierge, others to support; /support and
/concierge in the client bot; staff can take, transfer, close and move threads.
- Telegram: photos/documents from clients and providers, replies with the channel
header, files sent from storage, notifications only to the assignee or the
channel's staff, "Reply" into a specific thread.
- New admin: /chats with list, conversation, notes, files, templates, client panel;
"Message" button on the client card; dashboard counts threads awaiting reply.
- Client mini app: in-app chat screen sharing the same conversation.
- Old admin keeps working on the same data (notes hidden there).
- Tests for routing, notes, assign/close/move, lists, recipients; separate test DB
via TEST_DB_NAME; dev:chats-demo script.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
