zabudko-ruandClaude Opus 5.5
23ffb2bf1d
- ChatThread per client/provider and channel; messages get files, internal notes, source (bot/mini app) and delivery errors; reply templates. Migration moves old concierge messages into threads. - Routing: subscribers write to the concierge, others to support; /support and /concierge in the client bot; staff can take, transfer, close and move threads. - Telegram: photos/documents from clients and providers, replies with the channel header, files sent from storage, notifications only to the assignee or the channel's staff, "Reply" into a specific thread. - New admin: /chats with list, conversation, notes, files, templates, client panel; "Message" button on the client card; dashboard counts threads awaiting reply. - Client mini app: in-app chat screen sharing the same conversation. - Old admin keeps working on the same data (notes hidden there). - Tests for routing, notes, assign/close/move, lists, recipients; separate test DB via TEST_DB_NAME; dev:chats-demo script. Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
790 lines
15 KiB
CSS
790 lines
15 KiB
CSS
/*
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* Чаты (этап 2). Три колонки: список диалогов · переписка · о клиенте.
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* Переписка — на кремовом фоне: клиент слева белым, команда справа сливовым, заметки — жёлтым «стикером».
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*/
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/* страница чатов занимает ровно экран: прокручиваются список и лента, а не страница */
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.bo-layout--chats .bo-main {
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padding-top: 20px;
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padding-bottom: 20px;
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height: 100dvh;
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display: flex;
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flex-direction: column;
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}
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.bo-layout--chats .bo-banner {
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margin-bottom: 14px;
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}
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.bo-chat {
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flex: 1;
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display: grid;
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grid-template-columns: minmax(300px, 360px) minmax(0, 1fr);
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gap: 14px;
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min-height: 0;
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}
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.bo-chat--side {
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grid-template-columns: minmax(280px, 340px) minmax(0, 1fr) 300px;
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}
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.bo-chat__list,
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.bo-chat__conv,
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.bo-chat__side {
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background: var(--bo-panel);
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border-radius: var(--bo-r-panel);
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min-height: 0;
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min-width: 0;
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display: flex;
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flex-direction: column;
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overflow: hidden;
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}
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.bo-chat__listhead {
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padding: 18px 16px 10px;
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display: flex;
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flex-direction: column;
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gap: 12px;
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border-bottom: 1px solid var(--bc-line);
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}
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.bo-chat__title {
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font-size: 30px;
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}
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.bo-chtabs {
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display: flex;
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padding: 4px;
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gap: 4px;
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border-radius: var(--bc-pill);
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background: var(--bo-soft);
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}
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.bo-chtabs button {
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flex: 1;
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display: inline-flex;
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align-items: center;
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justify-content: center;
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gap: 6px;
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height: 34px;
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border: 0;
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border-radius: var(--bc-pill);
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background: none;
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font: inherit;
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font-size: 14px;
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font-weight: 600;
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color: var(--bc-ink-2);
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cursor: pointer;
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}
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.bo-chtabs button[aria-pressed='true'] {
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background: #fff;
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color: var(--bc-ink);
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box-shadow: 0 2px 8px rgba(30, 27, 26, 0.08);
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}
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.bo-chat__dot {
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min-width: 20px;
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height: 20px;
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padding: 0 6px;
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border-radius: var(--bc-pill);
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background: var(--bc-accent);
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color: #fff;
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font-size: 11px;
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font-weight: 700;
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display: inline-grid;
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place-items: center;
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}
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.bo-chat__search {
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flex: none;
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max-width: none;
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}
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.bo-chat__search .bo-input {
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background: var(--bo-soft);
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min-height: 40px;
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}
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.bo-chat__filters {
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display: flex;
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flex-wrap: wrap;
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gap: 6px;
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}
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.bo-chat__filters .bo-pill {
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height: 30px;
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padding: 0 12px;
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display: inline-flex;
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align-items: center;
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gap: 6px;
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flex: none;
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}
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.bo-chat__pillnum {
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font-weight: 700;
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color: var(--bc-accent);
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}
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.bo-pill[aria-pressed='true'] .bo-chat__pillnum {
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color: var(--bc-pink);
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}
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.bo-chat__items {
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list-style: none;
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margin: 0;
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padding: 6px;
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overflow-y: auto;
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flex: 1;
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}
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.bo-chat__none {
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padding: 32px 20px;
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text-align: center;
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color: var(--bc-ink-2);
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}
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.bo-thread {
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display: flex;
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gap: 12px;
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padding: 12px 10px;
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border-radius: 18px;
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color: inherit;
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text-decoration: none;
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}
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.bo-thread:hover {
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background: var(--bo-soft);
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}
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.bo-thread[aria-current='true'] {
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background: var(--bo-soft);
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box-shadow: inset 3px 0 0 var(--bc-accent);
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}
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.bo-thread[data-closed] {
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opacity: 0.62;
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}
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.bo-thread__body {
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flex: 1;
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min-width: 0;
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display: flex;
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flex-direction: column;
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gap: 3px;
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}
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.bo-thread__top {
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display: flex;
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align-items: center;
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gap: 6px;
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min-width: 0;
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}
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.bo-thread__top .bo-plan {
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height: 20px;
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padding: 0 7px;
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font-size: 11px;
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}
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.bo-thread__name {
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font-weight: 600;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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min-width: 0;
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}
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.bo-thread__time {
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margin-left: auto;
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font-size: 12px;
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color: var(--bc-ink-3);
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white-space: nowrap;
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}
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.bo-thread__last {
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font-size: 14px;
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color: var(--bc-ink-2);
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.bo-thread__meta {
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display: flex;
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align-items: center;
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gap: 6px;
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margin-top: 3px;
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min-height: 20px;
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min-width: 0;
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}
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.bo-thread__meta .bo-nav__count {
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margin-left: 0;
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flex: none;
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}
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.bo-thread__who {
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font-size: 12px;
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color: var(--bc-ink-2);
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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min-width: 0;
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}
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.bo-thread__who--none {
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color: var(--bc-ink-3);
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}
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.bo-chip {
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display: inline-flex;
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align-items: center;
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gap: 4px;
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height: 20px;
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padding: 0 8px;
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border-radius: 7px;
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font-size: 11px;
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font-weight: 600;
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white-space: nowrap;
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background: var(--bo-soft);
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color: var(--bc-ink-2);
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}
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.bo-chip--SUPPORT {
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background: var(--bc-blue);
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color: var(--bc-blue-ink);
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}
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.bo-chip--CONCIERGE {
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background: var(--bc-pink);
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color: var(--bc-plum);
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}
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.bo-chip--provider {
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background: var(--bc-docs);
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color: var(--bc-docs-ink);
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}
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.bo-wait-chip {
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display: inline-flex;
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align-items: center;
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height: 20px;
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padding: 0 8px;
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border-radius: var(--bc-pill);
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font-size: 11px;
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font-weight: 600;
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white-space: nowrap;
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}
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.bo-wait-chip--calm {
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background: var(--bc-home);
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color: var(--bc-home-ink);
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}
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.bo-wait-chip--warm {
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background: var(--bc-perks);
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color: var(--bc-perks-ink);
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}
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.bo-wait-chip--hot {
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background: var(--bc-accent);
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color: #fff;
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}
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/* пустое состояние справа */
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.bo-chat__pick {
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margin: auto;
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padding: 32px;
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text-align: center;
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display: flex;
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flex-direction: column;
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align-items: center;
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gap: 8px;
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}
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.bo-chat__pickicon {
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width: 64px;
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height: 64px;
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border-radius: 22px;
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display: grid;
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place-items: center;
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background: var(--bc-pink);
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color: var(--bc-plum);
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margin-bottom: 8px;
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}
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/* шапка переписки */
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.bo-chat__conv {
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container-type: inline-size;
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}
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.bo-conv__head {
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display: flex;
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flex-wrap: wrap;
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align-items: center;
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gap: 10px 12px;
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padding: 14px 16px;
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border-bottom: 1px solid var(--bc-line);
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}
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@container (max-width: 640px) {
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.bo-composer__hint {
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display: none;
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}
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}
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.bo-conv__back {
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display: none;
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color: var(--bc-ink);
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}
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.bo-conv__who {
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min-width: 0;
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flex: 1 1 180px;
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}
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.bo-conv__name {
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display: flex;
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align-items: center;
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gap: 8px;
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font-family: var(--bc-font-head);
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font-weight: 700;
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font-size: 18px;
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white-space: nowrap;
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min-width: 0;
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}
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.bo-conv__name > span:first-child {
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.bo-conv__sub {
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display: flex;
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align-items: center;
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flex-wrap: wrap;
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gap: 4px 10px;
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font-size: 13px;
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color: var(--bc-ink-3);
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margin-top: 3px;
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}
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.bo-conv__actions {
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display: flex;
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align-items: center;
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gap: 6px;
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margin-left: auto;
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}
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.bo-iconbtn {
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width: 36px;
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height: 36px;
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border-radius: 12px;
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border: 0;
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background: none;
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color: var(--bc-ink-2);
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display: inline-grid;
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place-items: center;
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cursor: pointer;
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flex: none;
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}
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.bo-iconbtn:hover:not(:disabled),
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.bo-iconbtn[aria-expanded='true'],
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.bo-iconbtn[aria-pressed='true'] {
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background: var(--bo-soft);
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color: var(--bc-ink);
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}
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.bo-iconbtn:disabled {
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opacity: 0.4;
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cursor: not-allowed;
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}
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.bo-assignee {
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display: inline-flex;
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align-items: center;
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gap: 8px;
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height: 34px;
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padding: 0 12px 0 4px;
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border-radius: var(--bc-pill);
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border: 1.5px solid var(--bc-line);
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background: none;
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font: inherit;
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font-size: 13px;
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font-weight: 600;
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cursor: pointer;
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white-space: nowrap;
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}
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.bo-assignee .bo-avatar {
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font-size: 10px;
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}
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.bo-conv__banner {
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display: flex;
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align-items: center;
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gap: 10px;
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padding: 8px 16px;
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font-size: 14px;
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background: var(--bc-blue);
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color: var(--bc-blue-ink);
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}
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.bo-conv__banner--bot {
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background: var(--bc-learn);
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color: var(--bc-learn-ink);
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}
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.bo-conv__closed {
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padding: 8px 18px;
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font-size: 13px;
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color: var(--bc-ink-2);
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background: var(--bc-bg);
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text-align: center;
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}
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/* лента сообщений */
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.bo-msgs {
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flex: 1;
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overflow-y: auto;
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background: var(--bc-bg);
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padding: 16px clamp(12px, 3vw, 28px) 20px;
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display: flex;
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flex-direction: column;
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gap: 6px;
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}
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.bo-msgs__day {
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align-self: center;
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margin: 12px 0 6px;
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padding: 3px 12px;
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border-radius: var(--bc-pill);
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background: #fff;
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font-size: 12px;
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font-weight: 600;
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color: var(--bc-ink-3);
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}
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.bo-msg {
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max-width: min(560px, 82%);
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padding: 10px 14px 8px;
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border-radius: 20px;
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font-size: 15px;
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line-height: 1.45;
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overflow-wrap: anywhere;
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}
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.bo-msg--in {
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align-self: flex-start;
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background: #fff;
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border-bottom-left-radius: 6px;
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box-shadow: 0 1px 0 var(--bc-line);
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}
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.bo-msg--out {
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align-self: flex-end;
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background: var(--bc-plum);
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color: #f6e9dc;
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border-bottom-right-radius: 6px;
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}
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.bo-msg--note {
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align-self: flex-end;
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background: #fbefbd;
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color: var(--bc-perks-ink);
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border: 1.5px dashed rgba(74, 16, 40, 0.22);
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border-bottom-right-radius: 6px;
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}
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.bo-msg__text {
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white-space: pre-wrap;
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}
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.bo-msg__label {
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display: flex;
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align-items: center;
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gap: 5px;
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font-size: 11px;
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font-weight: 700;
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letter-spacing: 0.02em;
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margin-bottom: 4px;
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opacity: 0.75;
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}
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.bo-msg__meta {
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margin-top: 4px;
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font-size: 11px;
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opacity: 0.6;
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text-align: right;
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}
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.bo-msg--in .bo-msg__meta {
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text-align: left;
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}
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.bo-msg__err {
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display: flex;
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align-items: center;
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gap: 6px;
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margin-top: 6px;
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padding: 5px 8px;
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border-radius: 10px;
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background: #fff;
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color: var(--bc-danger);
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font-size: 12px;
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font-weight: 500;
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}
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.bo-msg__img {
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display: block;
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margin: -4px -8px 6px;
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}
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.bo-msg__img img {
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display: block;
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max-width: 100%;
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max-height: 280px;
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border-radius: 14px;
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object-fit: cover;
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}
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.bo-msg__file {
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display: flex;
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align-items: center;
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gap: 10px;
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padding: 8px 12px 8px 8px;
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margin: 0 -6px 6px;
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border-radius: 14px;
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background: rgba(255, 255, 255, 0.14);
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color: inherit;
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text-decoration: none;
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}
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.bo-msg--in .bo-msg__file,
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.bo-msg--note .bo-msg__file {
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background: var(--bo-soft);
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}
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.bo-msg__file svg {
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flex: none;
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}
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.bo-msg__fname {
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display: block;
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font-weight: 600;
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font-size: 14px;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.bo-sys {
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align-self: center;
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font-size: 12px;
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color: var(--bc-ink-2);
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text-align: center;
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padding: 2px 8px;
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}
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/* поле ответа */
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.bo-composer {
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padding: 8px 14px 14px;
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border-top: 1px solid var(--bc-line);
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background: #fff;
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}
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.bo-composer__tabs {
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display: flex;
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align-items: center;
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gap: 4px;
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margin-bottom: 8px;
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}
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.bo-composer__tabs [role='tab'] {
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display: inline-flex;
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align-items: center;
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gap: 5px;
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height: 30px;
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padding: 0 12px;
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border: 0;
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border-radius: var(--bc-pill);
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background: none;
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font: inherit;
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font-size: 13px;
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font-weight: 600;
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color: var(--bc-ink-3);
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cursor: pointer;
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}
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.bo-composer__tabs [role='tab'][aria-selected='true'] {
|
||
background: var(--bc-ink);
|
||
color: #fff;
|
||
}
|
||
.bo-composer--note .bo-composer__tabs [role='tab'][aria-selected='true'] {
|
||
background: var(--bc-perks);
|
||
color: var(--bc-perks-ink);
|
||
}
|
||
.bo-composer__tabs [role='tab']:disabled {
|
||
opacity: 0.4;
|
||
cursor: not-allowed;
|
||
}
|
||
.bo-composer__hint {
|
||
font-size: 12px;
|
||
color: var(--bc-ink-3);
|
||
}
|
||
.bo-composer__box {
|
||
display: flex;
|
||
align-items: flex-end;
|
||
gap: 6px;
|
||
padding: 6px 6px 6px 14px;
|
||
border-radius: 22px;
|
||
border: 1.5px solid var(--bc-line);
|
||
background: #fff;
|
||
}
|
||
.bo-composer__box:focus-within {
|
||
border-color: var(--bc-accent);
|
||
}
|
||
.bo-composer--note .bo-composer__box {
|
||
background: #fdf6d8;
|
||
border-style: dashed;
|
||
border-color: rgba(74, 16, 40, 0.25);
|
||
}
|
||
.bo-composer__input {
|
||
flex: 1;
|
||
min-width: 0;
|
||
border: 0;
|
||
outline: none;
|
||
resize: none;
|
||
background: none;
|
||
font: inherit;
|
||
font-size: 15px;
|
||
line-height: 1.45;
|
||
padding: 7px 0;
|
||
max-height: 220px;
|
||
}
|
||
.bo-composer__tools {
|
||
display: flex;
|
||
align-items: center;
|
||
gap: 2px;
|
||
}
|
||
|
||
/* всплывающие меню */
|
||
.bo-pop-anchor {
|
||
position: relative;
|
||
display: inline-flex;
|
||
}
|
||
.bo-pop {
|
||
position: absolute;
|
||
top: calc(100% + 6px);
|
||
right: 0;
|
||
z-index: 50;
|
||
min-width: 220px;
|
||
max-width: min(340px, 86vw);
|
||
padding: 6px;
|
||
border-radius: 18px;
|
||
background: #fff;
|
||
box-shadow:
|
||
0 18px 50px rgba(30, 27, 26, 0.18),
|
||
0 0 0 1px var(--bc-line);
|
||
display: flex;
|
||
flex-direction: column;
|
||
gap: 2px;
|
||
}
|
||
.bo-pop--up {
|
||
top: auto;
|
||
bottom: calc(100% + 8px);
|
||
}
|
||
.bo-pop__item {
|
||
display: flex;
|
||
align-items: center;
|
||
gap: 10px;
|
||
min-height: 40px;
|
||
padding: 6px 12px;
|
||
border: 0;
|
||
border-radius: 12px;
|
||
background: none;
|
||
font: inherit;
|
||
font-size: 14px;
|
||
text-align: left;
|
||
color: var(--bc-ink);
|
||
cursor: pointer;
|
||
}
|
||
.bo-pop__item:hover {
|
||
background: var(--bo-soft);
|
||
}
|
||
.bo-pop__item[aria-current='true'] {
|
||
color: var(--bc-ink-3);
|
||
}
|
||
.bo-tpl {
|
||
width: 340px;
|
||
padding: 10px;
|
||
gap: 8px;
|
||
}
|
||
.bo-tpl__list {
|
||
max-height: 260px;
|
||
overflow-y: auto;
|
||
display: flex;
|
||
flex-direction: column;
|
||
gap: 2px;
|
||
}
|
||
.bo-tpl__item {
|
||
display: flex;
|
||
flex-direction: column;
|
||
gap: 2px;
|
||
padding: 8px 10px;
|
||
border: 0;
|
||
border-radius: 12px;
|
||
background: none;
|
||
text-align: left;
|
||
font: inherit;
|
||
font-size: 14px;
|
||
cursor: pointer;
|
||
color: var(--bc-ink);
|
||
}
|
||
.bo-tpl__item span {
|
||
font-size: 13px;
|
||
color: var(--bc-ink-2);
|
||
display: -webkit-box;
|
||
-webkit-line-clamp: 2;
|
||
-webkit-box-orient: vertical;
|
||
overflow: hidden;
|
||
}
|
||
.bo-tpl__item:hover {
|
||
background: var(--bo-soft);
|
||
}
|
||
|
||
/* о клиенте */
|
||
.bo-chat__side {
|
||
padding: 16px 18px 20px;
|
||
overflow-y: auto;
|
||
}
|
||
.bo-side-panel__head {
|
||
display: flex;
|
||
align-items: center;
|
||
justify-content: space-between;
|
||
margin-bottom: 14px;
|
||
}
|
||
.bo-minipass {
|
||
display: flex;
|
||
flex-direction: column;
|
||
gap: 2px;
|
||
padding: 14px 16px;
|
||
border-radius: 20px;
|
||
background: var(--bo-soft);
|
||
font-size: 13px;
|
||
}
|
||
.bo-minipass__plan {
|
||
font-family: var(--bc-font-head);
|
||
font-weight: 700;
|
||
font-size: 20px;
|
||
}
|
||
.bo-minipass--BAREV_PLUS {
|
||
background: var(--bc-pink);
|
||
color: var(--bc-plum);
|
||
}
|
||
.bo-minipass--ELITE {
|
||
background: var(--bc-plum);
|
||
color: var(--bc-perks);
|
||
}
|
||
.bo-side-panel__note {
|
||
margin: 0;
|
||
padding: 10px 12px;
|
||
border-radius: 14px;
|
||
background: #fbefbd;
|
||
color: var(--bc-perks-ink);
|
||
font-size: 13px;
|
||
white-space: pre-line;
|
||
}
|
||
.bo-side-panel__orders {
|
||
list-style: none;
|
||
margin: 0;
|
||
padding: 0;
|
||
display: grid;
|
||
gap: 8px;
|
||
font-size: 14px;
|
||
}
|
||
|
||
/* узкий десктоп: «о клиенте» — выезжающая панель поверх */
|
||
@media (max-width: 1559px) {
|
||
.bo-chat--side {
|
||
grid-template-columns: minmax(280px, 340px) minmax(0, 1fr);
|
||
}
|
||
.bo-chat__side {
|
||
position: fixed;
|
||
top: 12px;
|
||
right: 12px;
|
||
bottom: 12px;
|
||
width: min(340px, calc(100vw - 24px));
|
||
z-index: 45;
|
||
box-shadow: 0 30px 80px rgba(30, 27, 26, 0.28);
|
||
}
|
||
}
|
||
|
||
/* телефон: список и переписка — отдельными экранами */
|
||
@media (max-width: 860px) {
|
||
.bo-layout--chats .bo-main {
|
||
padding: 12px 10px calc(96px + env(safe-area-inset-bottom));
|
||
}
|
||
.bo-layout--thread .bo-main {
|
||
padding-bottom: 10px;
|
||
}
|
||
.bo-layout--thread .bo-tabbar,
|
||
.bo-layout--thread .bo-banner {
|
||
display: none;
|
||
}
|
||
.bo-chat,
|
||
.bo-chat--side {
|
||
grid-template-columns: minmax(0, 1fr);
|
||
}
|
||
.bo-chat--thread .bo-chat__list,
|
||
.bo-chat:not(.bo-chat--thread) .bo-chat__conv {
|
||
display: none;
|
||
}
|
||
.bo-conv__back {
|
||
display: inline-grid;
|
||
}
|
||
.bo-conv__head {
|
||
padding: 10px 10px 10px 12px;
|
||
gap: 8px;
|
||
}
|
||
.bo-conv__head > .bo-avatar {
|
||
display: none;
|
||
}
|
||
.bo-hide-sm {
|
||
display: none;
|
||
}
|
||
.bo-msg {
|
||
max-width: 88%;
|
||
}
|
||
.bo-composer {
|
||
padding: 6px 8px 10px;
|
||
}
|
||
.bo-tpl {
|
||
width: min(320px, calc(100vw - 40px));
|
||
}
|
||
}
|